By Wendy Weiss
What do the words that you use say about you? What is your basic message? Do your words support that basic message?
As a business owner, entrepreneur or sales professional, part of your message must be of confidence and authority. You always want your prospect or your customer to see you as an expert in your field, as someone who is credible and someone who is knowledgeable. Sometimes, the words we use or the way we use them get in the way.
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