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Client Follow Up Strategies (Best Practice Tip)

It is important to have many client touch points to keep top of mind for referrals, repeat business, and add-on projects. If you’re looking for ways to stay in touch with clients to generate satisfaction and repeat business, this CDI best practice tip sheet is for you. What it covers:

  • Reasons to follow up
  • Ways to follow up via email, phone, and social media
  • Using follow up to stimulate referrals and generate repeat business
  • Strategies to collect testimonials.

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