It is important to have many client touch points to keep top of mind for referrals, repeat business, and add-on projects. If you’re looking for ways to stay in touch with clients to generate satisfaction and repeat business, this CDI best practice tip sheet is for you. What it covers:
- Reasons to follow up
- Ways to follow up via email, phone, and social media
- Using follow up to stimulate referrals and generate repeat business
- Strategies to collect testimonials.
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